Refund policy

Refund Policy

At Frigate Design Company, we stand behind every piece that leaves our dock. If something isn't right when your order arrives, we'll make it right—no rough seas, no runaround.

Because each item is made to order, we do not accept returns or exchanges for:

• Incorrect size selection

• Change of mind

• Buyer preference

Please double-check the size chart before placing your order.

We gladly replace or refund orders that:

• Arrive damaged or defective

• Arrive with the wrong item or design

• Are lost in transit (after carrier investigation, when applicable)

Refund or replacement requests must be submitted within 30 days of delivery.

To request assistance, email frigatedesigncompany@gmail.com with:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging (if damaged or incorrect)

We'll review your request and work to resolve it as quickly as possible.

For the best lifespan of your apparel, follow the care instructions included with your order. These tees are built for adventure—treat them well and they'll be with you for years to come.